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Servqual as instrument of services improvement and resources management
Title statement Servqual as instrument of services improvement and resources management Main entry-name Borkowski, Stanislaw (Editor) Another responsib. Rosak - Szyrocka, Joanna (Editor) Čorejova, Tatiana (Reviewer) Šujanová, Jana, 1961- (Reviewer) - MTF Ústav priemyselného inžinierstva a manažmentu Edition statement 1. vyd. Issue data Maribor : University of Maribor, 2013 Phys.des. 140 s ISBN 978-961-6562-68-3 Country Slovenia Language English Document kind AMG - monografia References (1) - článok 
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Number of the records: 1