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Quality in service management system according to ISO 20000

  1. Title statementQuality in service management system according to ISO 20000
    Main entry-name Šrubařová, Ružena, 1963- (Author) - MTF Ústav priemyselného inžinierstva a manažmentu
    Notečlánok publikovaný v zborníku CO-MAT-TECH 2012, ISBN 978-80-8096-180-0, str. 247-251
    In Vedecké práce MtF STU v Bratislave so sídlom v Trnave. Research papers Faculty of Materials Science and Technology Slovak University of Technology in Trnava. -- Vol. 20, Special Number (2012), s.126-130
    Subj. Headings service management system
    ISO 20000
    LanguageEnglish
    Document kindRBX - článok z periodika
    CategoryADF - Scientific titles in home not carented magazines and other year-books
    Category (from 2022)V3 - Vedecký výstup publikačnej činnosti z časopisu
    Year2012
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