- Prediction of Traffic in the Contact Centers
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Prediction of Traffic in the Contact Centers

  1. Title statementPrediction of Traffic in the Contact Centers
    Main entry-name Mišuth, Tibor, 1984- (Author) - FEI Katedra telekomunikácií
    Another responsib. Chromý, Erik, 1981- (Author) - FEI Ústav telekomunikácií
    Kavacký, Matej, 1979- (Author) - FEI Ústav telekomunikácií
    In ELECO 2009 : 6th International Conference on Electrical and Electronics Engineering. Bursa, Turkey, 5.-8.11.2009. -- Bursa : Chamber of Turkish Electrical Engineers, 2009. -- ISBN 978-9944-89-820-1. -- s.111-114
    LanguageEnglish
    Document kindRZB - článok zo zborníka
    CategoryAFC - Reports at international scientific conferences
    Category (from 2022)V2 - Vedecký výstup publikačnej činnosti ako časť editovanej knihy alebo zborníka
    Year2010
    References (1) - monografia
    (1) - učebnica
    (1) - článok
    Citations [4] 2010: MIČUCH, Juraj - BAROŇÁK, Ivan. Comparison of Two Probability Theories Providing QoS. In Elektrorevue, 2010, roč. 15, 16.11.2010, art.no 102.
    [4] 2012: POSOLDOVÁ, Alexandra - BAROŇÁK, Ivan. Riadenie prístupu v bezdrôtových sieťach. In Ročenka 2011. Fórum pre komunikačné technológie. Banská Bystrica : DALI-BB, s.r.o., 2012, s.49-57. ISBN 978-80-8141-007-9.
    [4] 2012: SÚKENÍK, Milan - BAROŇÁK, Ivan. IP kontaktné centrum. In Ročenka 2011. Fórum pre komunikačné technológie. Banská Bystrica : DALI-BB, s.r.o., 2012, s.67-77. ISBN 978-80-8141-007-9.
    [4] 2012: SCHREIBEROVÁ, Eva - BAROŇÁK, Ivan. Protokoly IP a oneskorenie VoIP. In Ročenka 2011. Fórum pre komunikačné technológie. Banská Bystrica : DALI-BB, s.r.o., 2012, s.58-66. ISBN 978-80-8141-007-9.
    [4] 2011: CHOVAN, Roman - BAROŇÁK, Ivan. Aplikácia IMS platformy v definovanej infraštruktúre regiónu. In Posterus [elektronický zdroj], 2011, roč. 4, č. 12.
    [3] 2011: SCHREIBEROVÁ, Eva - BAROŇÁK, Ivan. Delay in VoIP and QoS Tools. In New Information and Multimedia Technologies. NIMT - 2011 : Brno, Czech Republic, 15.-16.9.2011, s.23-26. ISBN 978-80-214-4241-2.
    [3] 2011: ĎURO, Vladimír - BAROŇÁK, Ivan. Asterisk Utilization. In New Information and Multimedia Technologies. NIMT - 2011 : Brno, Czech Republic, 15.-16.9.2011, s.41-47. ISBN 978-80-214-4241-2.
    [3] 2011: POLINOVÁ, Lenka - BAROŇÁK, Ivan. The Present Contact Centers. In New Information and Multimedia Technologies. NIMT - 2011 : Brno, Czech Republic, 15.-16.9.2011, s.31-35. ISBN 978-80-214-4241-2.
    [3] 2011: POSOLDOVÁ, Alexandra - BAROŇÁK, Ivan. Admission Control for WIMAX Technology. In New Information and Multimedia Technologies. NIMT - 2011 : Brno, Czech Republic, 15.-16.9.2011, s.19-22. ISBN 978-80-214-4241-2.
    [1] 2012: BALOGH, Tomáš - MEDVECKÝ, Martin. Average Bandwidth Allocation Model of WFQ. In Modelling and Simulation in Engineering, 2012, vol. 2012, s.Art. No. 301012 [7] p.
    [3] 2011: BAROŇÁK, Ivan - CHOVAN, Roman. Application of the IMS Platform in Defined Region Infratructure. In New Information and Multimedia Technologies. NIMT - 2011 : Brno, Czech Republic, 15.-16.9.2011, s.52-59. ISBN 978-80-214-4241-2.
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