- The Present Contact Centers
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The Present Contact Centers

  1. Title statementThe Present Contact Centers
    Main entry-name Polinová, Lenka, 1988- (Author) - FEI Fakulta elektrotechniky a informatiky
    Another responsib. Baroňák, Ivan, 1955- (Author) - FEI Ústav telekomunikácií
    Translated titleSúčasné kontaktné centrá
    In New Information and Multimedia Technologies. NIMT - 2011 : Brno, Czech Republic, 15.-16.9.2011. -- Brno : Brno University of Technology, 2011. -- ISBN 978-80-214-4241-2. -- s.31-35
    LanguageEnglish
    Document kindRZB - článok zo zborníka
    CategoryAFC - Reports at international scientific conferences
    Category (from 2022)V2 - Vedecký výstup publikačnej činnosti ako časť editovanej knihy alebo zborníka
    Year2011
    References (1) - článok
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