- Markov Models and Their Use for Calculations of Important Traffic Par…
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Markov Models and Their Use for Calculations of Important Traffic Parameters of Contact Center

  1. Chromý, Erik, 1981- Markov Models and Their Use for Calculations of Important Traffic Parameters of Contact Center. Diežka, Ján, 1988-. Kavacký, Matej, 1979-. Vozňák, Miroslav In: WSEAS Transactions on Communications. -- Vol. 10, Iss. 11 (2011), s.341-350.
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