- Markov Model M/M/m/K in Contact Center
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Markov Model M/M/m/K in Contact Center

  1. Markov Model M/M/m/K in Contact Center
    Chromý Erik ; E070  Diežka Ján ; E Kavacký Matej ; E070
    Advances in Electrical and Electronic Engineering . Vol. 10, No. 4 (2012), s.264-269
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