Number of the records: 1
Markov Model M/M/m/K in Contact Center
Title statement Markov Model M/M/m/K in Contact Center Main entry-name Chromý, Erik, 1981- (Author) - FEI Ústav telekomunikácií Another responsib. Diežka, Ján, 1988- (Author) - FEI Fakulta elektrotechniky a informatiky Kavacký, Matej, 1979- (Author) - FEI Ústav telekomunikácií In Advances in Electrical and Electronic Engineering. -- Vol. 10, No. 4 (2012), s.264-269 Language English Document kind RBX - článok z periodika Category ADE - Scientific titles in foreign not carented magazines and other year-books Category (from 2022) V3 - Vedecký výstup publikačnej činnosti z časopisu Year 2012 References (4) - článok Citations [1] 2017: SABERI, Morteza - HUSSAIN, Omar Khadeer - CHANG, Elizabeth. Past, present and future of contact centers: a literature review. In BUSINESS PROCESS MANAGEMENT JOURNAL, 2017, vol. 23, no. 3, pp. 574-597. ISSN 1463-7154. 
article
Number of the records: 1