Title information : Customer Relationship Management´08 : zborník z vedeckej konferencie,Faculty of Chemical Technology UP, Pardubice 24.9.-25.9.2008 Variant heading : \q12*stu_us_auth*1 stu29415 \q \q1013 stu_us_auth*stu29415 \d Vávra Jan \q (Editor)  Issue data : Pardubice : University of Pardubice, 2008 %continue : . - 204 s ISBN : ISBN 978-80-7395-129-0 Document kind : zborník (príspevkov) References : \q2479**1 stu_us_cat*stu192274*xcla \q (2) - článok