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  1. IT service management in the context of quality in service management system according to ISO 20000
    Šrubařová Ružena ; M4000 
    Sovremennaja nalogovaja sistema: sostojanije, problemy i perspektivy razvitija. Vypusk 7 : . s.303-308
    IT service Management quality
    článok zo zborníka
    AFC - Reports at international scientific conferences
    (2) - článok
    article

    article

  2. Application the selected methods of operation research in planning and managing of project in industrial company
    Beňo Rastislav ; M4000  Šrubařová Ružena ; M4000
    Upravlenije ekonomikoj: metody, modeli, technologii : . s.118-121
    článok zo zborníka
    AFC - Reports at international scientific conferences
    article

    article

  3. Quality in service management system according to ISO 20000
    Šrubařová Ružena ; M4000 
    Vedecké práce MtF STU v Bratislave so sídlom v Trnave. Research papers Faculty of Materials Science and Technology Slovak University of Technology in Trnava . Vol. 20, Special Number (2012), s.126-130
    service management system ISO 20000
    článok z periodika
    ADF - Scientific titles in home not carented magazines and other year-books
    article

    article