ECKM 2020 : 21th European Conference on Knowledge Management, 03. - 04. september 2020, Coventry, US. 1. vyd. Kidmore End‎ : Academic Conferences International Limited, 2020. Dostupné na internete: <http://dx.doi.org/10.34190/EKM.20.191> ISSN 2048-8963‎.