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Improving the quality and performance of universities through implementation of CAF model
- Gejdoš, Pavol Improving the quality and performance of universities through implementation of CAF model. Hitka, Miloš. Potkány, Marek In: Toyotarity. Knowledge using in service management. -- 199 s. -- 978-83-61949-24-4. -- Warszawa : Instytut Wydawniczy PTM, 2010. -- S. 35-41.
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